Insights and research

The use of Environmental, Social and Governance data is changing the way that capital markets operate, offering the prospect of business that’s better for people and planet. We asked investors: can ESG be meaningfully assessed without understanding a company’s values, purpose and ethical culture?

Harnessing the science of behaviour can help us achieve individual goals and boost organisational performance. That power also brings potential for misuse - requiring professional standards and oversight. We interpret ‘FORGOOD’ (Lades & Delaney 2022) adapting the framework the private sector.

Is trust in institutions declining and does it need an intervention? Falsely inflating perceptions of trust seems unethical, risks undermining behavioural science and could amplify mistrust in institutions. We argue that assessing trustworthiness is an essential prerequisite and propose some measures.

Any business that prioritises purpose and values needs to ensure their technology strategy is aligned if they are to maintain the trust of their customers and employees in a rapidly changing digitalising economy. The speed of change makes the need for responsible tech even more important